We speak games in 30+ languages

Player support

Player support
  • Player support
  • Community management
  • Technical support
  • Games surveillance
  • Premium support

Game testing

Game testing
  • Functional testing
  • UX and UI testing
  • Network and load testing
  • MMO beta testing
  • Localization QA testing

Game localization

Game localization
  • Language translation and review
  • Multimedia and graphics integration (DTP)
  • Style and character guides building
  • Glossary development
  • Cultural consulting
Capabilities

Capabilities

“30+ ways to say we care” is one of our favorite sayings at TELUS International Europe. It’s also a fact, as we serve our clients in more than 30 languages.

Romanians and Bulgarians have a natural talent for speaking foreign languages fluently. Their skills, along with a strong work ethic and friendly approach to customer care, have helped establish these countries as major multilingual BPO and call center hubs.

Learn more

Resources

Customers First magazine
Customers First magazine
in Whitepapers

The premier issue of our Customer First magazine is now available! 

Highlighting global insights on strategy and innovation, the magazine offers best practices and trends from across the contact center, customer experience and Business Process Outsourcing industries.


Download now 
Outsourcing solutions for games companies
Outsourcing solutions for games companies
in Whitepapers
We speak games in 30+ languages
You’re busy – we get it

It’s all about the release of the game, right? Product development and player support have not always gone hand-in-hand.

But we know a thing or two about games...
Download now 

Blog

How to exceed gamers’ customer service expectations through outsourcing
How to exceed gamers’ customer service expectations through outsourcing

Learn some of the top ways that gaming companies can earn a competitive advantage through customer service, including contact center outsourcing.

 

 


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How to deliver winning mobile gaming player support – tips from industry experts
How to deliver winning mobile gaming player support – tips from industry experts

When it comes to mobile gaming, customers have plenty of options to choose from. Discover how exceptional player support can serve as a differentiator in this competitive industry.

 

 


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The benefits of hiring gamers to deliver exceptional games customer support
The benefits of hiring gamers to deliver exceptional games customer support
Managing the distinct customer support expectations of gamers is easier said than done. While there are many ways to go about the task, here's one approach that has impressive results.
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