We speak games in 30+ languages

Player support

Player support
  • Player support
  • Community management
  • Technical support
  • Games surveillance
  • Premium support

Game testing

Game testing
  • Functional testing
  • UX and UI testing
  • Network and load testing
  • MMO beta testing
  • Localization QA testing

Game localization

Game localization
  • Language translation and review
  • Multimedia and graphics integration (DTP)
  • Style and character guides building
  • Glossary development
  • Cultural consulting
Capabilities

Capabilities

“30+ ways to say we care” is one of our favorite sayings at TELUS International Europe. It’s also a fact, as we serve our clients in more than 30 languages.

Romanians and Bulgarians have a natural talent for speaking foreign languages fluently. Their skills, along with a strong work ethic and friendly approach to customer care, have helped establish these countries as major multilingual BPO and call center hubs.

Learn more

Resources

Outsourcing solutions for games companies
Outsourcing solutions for games companies
in Whitepapers
We speak games in 30+ languages
You’re busy – we get it

It’s all about the release of the game, right? Product development and player support have not always gone hand-in-hand.

But we know a thing or two about games...
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The importance of employee engagement
The importance of employee engagement
in Infographics
Facts and stats about the risk of ignoring employee engagement.
  • Meet the engaged and the disengaged employee
  • Meet the engaged and the disengaged organization
  • What makes an engaged organization?
Download the infographic and see what your organization could potentially win when keeping employees happy!
Download now 

Blog

Why customer self-service is crucial for gaming player support
Why customer self-service is crucial for gaming player support

An often tech-savvy community, gamers have long turned towards self-help customer support as a primary means of service. Learn four ways to deliver exceptional self-service player support from industry experts.

 

 


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How to exceed gamers’ customer service expectations through outsourcing
How to exceed gamers’ customer service expectations through outsourcing

Learn some of the top ways that gaming companies can earn a competitive advantage through customer service, including contact center outsourcing.

 

 


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How to deliver winning mobile gaming player support – tips from industry experts
How to deliver winning mobile gaming player support – tips from industry experts

When it comes to mobile gaming, customers have plenty of options to choose from. Discover how exceptional player support can serve as a differentiator in this competitive industry.

 

 


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